Learning Differentiated Curriculum Design in Higher Education by Moye John N.;
Author:Moye, John N.;
Language: eng
Format: epub
Publisher: Emerald Publishing Limited
Published: 2019-04-03T00:00:00+00:00
Value 1: Empathy
Gather and accept the feedback of the constituents in the institution regarding the response they encounter in the process of interacting with institutional staff to solve problems (receiving)
Systematically identify those concerns that drive and constrain the service culture of the institution as perceived by the constituents in the institution
Acknowledge that information to the constituents (responding)
From the perspective of the constituent, recognize the feedback, and ensure an accurate understanding of the information
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